Communication tools have become more complex, and each generation’s preferences can be unique. Sometimes it’s good to remember the communications basics. Here’s a great one from our archives, originally published in 2014. As a business owner, nothing is more important than being able to clearly communicate your ideas to partners, employees, managers, vendors, and customers. […]
[This piece was originally published in June, 2018. We’ve given it a light update – just in time for vacation.] Vacation season is upon us, and even though you are the boss, you deserve time off too. This week, we want to provide you with a handy checklist to use as you prepare to take […]
Recruiting, hiring and training new employees is difficult and expensive. There is nothing more disappointing than losing a new hire, and up to 20% of employee turnover happens in the first 45 days. Employee turnover seems to accelerate with the economy: demand for talent means more opportunity for employees, including yours. As a manager, how […]
For this week’s scenario, let’s take a look at addressing employee misconduct when an employee states the conduct was caused by a mental disorder. Here’s the situation: You are a manager for a call center. This morning you received a call from a customer complaining that during a recent call, your employee (John), became threatening, […]
I love learning! I mean I really love to learn, and education is a passion of mine. So when I was asked to coordinate a “Back to School” drive several years ago, I jumped on the idea…and then another idea…and then another idea. After all, third times a charm right? Our location in an area […]
One of the questions our clients frequently ask is “What steps should I take if one of my employees is hurt while working?” This question is common because our safety managers do a great job of working with our clients to prevent injuries in the workplace. As a result, injuries do not happen very often, […]
I like fun. I like people who make me laugh, my husband does, kids do, animals do, and as a matter of fact, I can find fun in most things. Some days, however, especially at work, I have to look hard to see the fun. So I’ve developed an acronym to help me on those […]
Have you ever observed a Dungeons and Dragons session; the conversation seems quite nerdy: “Roll a D20 attack roll. Add your STR modifier + your proficiency. What’s your hit total?” Or, “What’s my save? Okay, I beat the 13 Con save.” Being a long-term player of Dungeons and Dragons (D&D), these phrases seem standard along […]
Valentines Day is just around the corner and love is in the air, but what happens when two of your employees feel that sting of Cupid’s arrow? In this installment of our ongoing HR Scenarios Series, our National HR Client Service Manager, Kim Schaff, SHRM-SCP, PHR, will walk you through your best options for addressing dating in the workplace and what to do when employees become romantically involved.
As a small business owner, you are certainly always looking for ways to improve your company and take steps towards continued and growing success. However, the beginning of a new year is the perfect time to take a moment and seriously focus on how to change, improve, and fix aspects of how you run your […]
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