THE OWNER’S MANUAL

Workers' compensation claims get more expensive every year. With new state-level regulations that protect employees, and the wariness of workers' compensation providers to take on risk, costs and confusion are rising for employers. But return-to-work programs are still a great option to reduce exposure. This article (updated for 2019) offers...

“Employee turnover” is the number or percentage of workers who leave an organization and are replaced by new employees. According to Gallup, U.S. businesses are losing $1 trillion every year due to voluntary turnover, and the annual turnover rate in 2017 was at 26.3%. In 2018, the Work Institute reported...

Payroll Administration is a core function of any business with employees and one thing you must get right. Payroll and tax problems can have enormous impacts on your business for managing cash flow, employee morale, tax compliance for you and your employees, and many other areas. Sometimes employers do their...

Over the past 22 months, people in all walks of life have felt empowered to stand up to sexual harassment and stand up for themselves. It took too long to get this conversation going, but in less than 2 years, our society has taken big strides to make sure employees...

Communication tools have become more complex, and each generation’s preferences can be unique. Sometimes it’s good to remember the communications basics. Here’s a great one from our archives, originally published in 2014. As a business owner, nothing is more important than being able to clearly communicate your ideas to partners,...

One of our most recent eBooks, The Anatomy of a PEO Invoice, is an in-depth guide to PEO billing, and covers a variety of topics that many small business owners interested in PEO services have questions about. We want to give all of you a small preview of what we cover...